If you're not already signed in to your Microsoft account, you'll see a prompt. Manage your security info. On your Security basics account page, you can add, update, or remove security info. Select any of the following to find out how. If you want to add a new email address or phone number, read How to add security info to your Microsoft account. Make sure the list of phone numbers or email you use to sign in to your account is up to date. Open your Sign-in options to turn off sign-in preferences for any phone number or email you don't use often.
You don't need to remove old security info unless there is an account security risk e. During this time, we cannot accept further changes or additions to security settings or billing info. Your account is still open and active, and you can still use your email, Skype, OneDrive and devices as usual.
Learn more. On the Security basics page, select the Update info button. If you're not already signed in to your Microsoft account, you'll be prompted to sign in. You may be asked to enter a verification code to continue. If you don't have access to your alternate email or phone number, choose I don't have any of these and follow the instructions to replace your security info. You'll see your security info under Security settings.
Choose Remove for any you want to remove. You may be asked to add new security info before you can remove the old info. There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you. Does your phone block texts from unknown numbers?
If so, change your phone settings then choose I don't have a code. We'll send another verification code. Did your email send your verification code to your junk folder? Check your junk email folder for a message from a Microsoft account, and use the code sent to you. Valid verification codes come from an accountprotection.
Mark accountprotection. Is your phone number or email address entered correctly? To keep your information safe when you're signing in, we only show you the last two digits of your phone number or the first two characters of your email address. Sign in to your Security basics page with your Microsoft account. Choose a method that you know works, or choose I don't have any of these to replace your security info.
Does your alternate email address end in outlook. Yes No. Sorry this didn't help. Thanks for your feedback. I recently received the text twice but I have not install anything. Is there a reason why the code was sent to me or it's a sign that someone is trying to access my account?
This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Billion Debbarma. Hi Fercho, Welcome to Microsoft Community. Report a support scam. Get more done fast with Microsoft Quickly create and share content that stands out, manage your schedule with ease, effortlessly connect with others and enjoy peace of mind - all with Microsoft Try 1 month free.
Try one month free. Stay a step ahead with Microsoft Windows 11 is here! Learning and training. Microsoft Training Center Get productive quickly with these Microsoft videos, tutorials, and resources. Microsoft Family Support Find the resources you need to keep your family secure, connected, and engaged with Microsoft What's new in Windows 10 Windows updates will help you manage your time, increase security, and get more creative with Windows More support options Contact Support Contact us Ask the community.
0コメント